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Support

Answers to the most frequently asked questions about AYKHO.

Frequently asked questions

How do I create an account?

AYKHO is not yet available for download. As soon as it is released on the App Store, simply open the app and follow the sign-up steps. The available sign-in methods will be shown on screen.

How do I reset my password?

If you signed up with an email address and a password, use the reset option on the app’s sign-in screen: a link is sent to your email address.

If you sign in with an Apple or Google account, your password is managed by that service; reset it there.

AYKHO will never ask for your password, by email or by phone.

How do I connect Google Calendar?

The Google Calendar connection is not yet offered: it is in preparation. Once it is available, here is how it will work.

  1. Open the AYKHO settings and choose to connect your Google account.
  2. Google shows you the list of permissions requested. Read them before confirming.
  3. Confirm: your calendars appear in AYKHO.

The connection is optional and you can withdraw it at any time.

How do I remove access to Gmail?

The Gmail connection is not yet offered: it is in preparation. Once it is available, you will have two options:

AYKHO can then no longer access your mailbox. Google data kept by AYKHO is deleted as described in the privacy policy.

Does AYKHO read all my emails?

No. The Gmail connection is not yet offered: it is in preparation. Once it is available, AYKHO will only access Gmail if you connect it yourself and within the permissions you grant. Messages will be analysed solely to identify information useful for your organisation, such as a booking confirmation, so as to suggest adding it to your calendar. The content of your emails will never be used for advertising.

How do I manage my subscription?

AYKHO Premium is not yet available for purchase. How to manage your subscription will be explained here as soon as it opens. See the subscription terms.

Can the assistant make mistakes?

Yes. The assistant’s answers are generated automatically and may be inaccurate or incomplete. Always check important information, such as a date, a time or an address. AYKHO suggests; you decide.

How do I contact support?

Write to us at support@aykho.com. Include your account’s email address and describe your request; never send your password.

How do I delete my account?

All the steps are detailed on the Account Deletion page.

How do I request the deletion of certain data?

You can delete the events, tasks and other content you created directly in the app, and disconnect Google services. For any other data, write to us at support@aykho.com from the address associated with your account, specifying the data concerned. Your rights are detailed in the privacy policy.

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